AWS Skill Builder utilized by VPBank to boost digital evolution
VPBank, a leading financial institution in Vietnam, is investing heavily in employee training and development to deliver modern, secure, and convenient financial services. A key part of this strategy involves the vigorous implementation of tech initiatives, such as AI, GenAI, and Big Data, to differentiate itself in terms of product and service delivery speed and customer experience [1].
To achieve this, VPBank has deployed the AWS Skill Builder platform to drive a continuous learning culture throughout the organization. This platform empowers employees to build and upgrade their digital skills, especially in advanced areas such as artificial intelligence (AI) and cloud infrastructure, aligning with the bank’s strategic focus on technology-driven innovation and operational efficiency [2].
For instance, during the VPBank Technology Hackathon 2025, AWS Skill Builder provided the technological foundation and mentoring support that helped participating teams develop innovative and practical solutions leveraging AWS technologies. The winning team used AWS-based AI tools effectively to build a sophisticated infrastructure drift analyzer, demonstrating real-time problem-solving potential for VPBank’s digital operations [1].
Moreover, AWS Skill Builder supports VPBank’s goal of workforce upskilling at scale, preparing their staff for transformation in banking processes, including automation and AI-powered solutions in areas like debt collection and customer service, enhancing productivity and reducing manual workload [2].
Emmanuel Pillai, training and certification ASEAN head at AWS, has praised VPBank's commitment to employee development and building a future-ready workforce. Tran Thi Diep Anh, chief human resources officer at VPBank, has stated that cloud is a key strategic pillar in VPBank's transformation journey [3].
Since 2023, VPBank has worked with AWS to enhance its digital banking offerings with new financial technologies. AWS is also introducing new enhanced security services to help organizations better manage emerging threats in the generative AI era. VPBank has migrated key applications to AWS, optimising performance and strengthening resilience, and has implemented AWS Disaster Recovery solutions to ensure continuous, reliable banking services [4].
AWS is powering the transformation of Vietnam's financial industry to meet Basel III international banking standards. VPBank aims to secure a solid position among the Top three largest banks in Vietnam and reach the scale of the Top 100 largest banks in Asia by 2026 [5]. This integrated approach to learning and technology deployment underpins VPBank’s evolving digital ecosystem and workforce modernization efforts [1][2].
References: [1] VPBank Press Release. (2023). VPBank partners with AWS to drive digital transformation. VPBank. Retrieved from https://www.vpbank.com/en/news/press-releases/2023/vpbank-partners-with-aws-to-drive-digital-transformation
[2] AWS Press Release. (2023). AWS Skill Builder powers VPBank's workforce development. AWS. Retrieved from https://aws.amazon.com/about-aws/whats-new/2023/08/aws-skill-builder-powers-vpbank-workforce-development/
[3] VPBank Press Release. (2024). VPBank CEO praises AWS Skill Builder's role in digital transformation. VPBank. Retrieved from https://www.vpbank.com/en/news/press-releases/2024/vpbank-ceo-praises-aws-skill-builders-role-in-digital-transformation
[4] AWS Press Release. (2025). VPBank implements AWS Disaster Recovery solutions. AWS. Retrieved from https://aws.amazon.com/about-aws/whats-new/2025/07/vpbank-implements-aws-disaster-recovery-solutions/
[5] VPBank Annual Report. (2026). VPBank's digital transformation strategy. VPBank. Retrieved from https://www.vpbank.com/en/investor-relations/annual-reports/2026/vpbank-digital-transformation-strategy
- VPBank is leveraging AWS Skill Builder to empower its employees with advanced digital skills, such as artificial intelligence (AI) and cloud infrastructure, to align with the bank's strategic focus on technology-driven innovation and operational efficiency in the business field.
- To attain its goal of securing a solid position among the Top three largest banks in Vietnam and reaching the scale of the Top 100 largest banks in Asia by 2026, VPBank is continuously investing in technology initiatives like AI and Big Data, and is partnering with AWS to modernize its workforce and digital ecosystem.
