Diebold Nixdorf's Brian Gallipeau Named Top Field Service Leader for 2025
Diebold Nixdorf's Senior Vice President, Service Americas, Brian Gallipeau, has been honoured among the Future of Field Service Stand Out 50 Leaders for 2025. Gallipeau expressed humility, attributing the recognition to his dedicated team.
Diebold Nixdorf, a global leader in self-service and security solutions, has been lauded for its commitment to service excellence. This is evident in recent initiatives such as the launch of its Branch Automation Solutions portfolio and the expansion of AI-powered tools for field technicians.
Gallipeau, who leads Diebold Nixdorf's service operations in the Americas, has been recognised for his leadership in driving these excellence-driven initiatives. Frank Baur, Diebold Nixdorf's Executive Vice President, Operational Excellence, praised Gallipeau's leadership in this regard.
The company's focus on lean principles has resulted in greater productivity, faster repairs, and fewer repeat calls. This commitment to efficiency and customer satisfaction has been a key factor in Gallipeau's recognition.
Brian Gallipeau's inclusion in the Future of Field Service Stand Out 50 Leaders list for 2025 reflects Diebold Nixdorf's dedication to service excellence. His leadership, along with the company's commitment to AI-powered tools and lean principles, ensures high-quality service delivery and customer satisfaction.
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