Dubai's CommerCity Collaborates with Artificial Intelligence Pioneers to Amplify UAE Online Retail Industry
Dubai CommerCity, the region's first free zone dedicated to digital commerce, has announced strategic partnerships with artificial intelligence (AI) companies qeen.ai and Portmind, as well as logistics tech firm Portmind. These collaborations, unveiled during Dubai AI Week, aim to accelerate e-commerce growth and trade efficiency across the UAE.
The partnership with qeen.ai intends to embed intelligent automation and AI-driven customer experience tools into Dubai CommerCity's ecosystem. This collaboration will give Small and Medium Enterprises (SMEs) access to AI agents that streamline operations, localize strategies, and drive performance.
The partnership with Portmind introduces the AI-powered Sail platform to Dubai CommerCity. The Sail platform automates shipping and customs processes, including data validation and compliance, offering faster customs clearance and improved shipment visibility.
These collaborations reinforce Dubai CommerCity's role as a future-ready innovation hub and align with Dubai's ambition to become a global hub for digital innovation. Abdulrahman Shaheen, Senior Vice President of Operations at Dubai CommerCity, emphasized the initiative's role in simplifying trade and enhancing operational agility.
The goal is to enhance digital commerce infrastructure and help businesses scale efficiently. The UAE's e-commerce market is projected to exceed AED 48.8 billion by 2028, making these partnerships crucial for the growth and development of the sector.
These partnerships are part of Dubai's broader push for economic diversification. Mitch Bittermann, Senior Vice President at Dubai CommerCity, stated that the partnership supports the emirate's vision of becoming a global AI leader.
While these partnerships do not repeat earlier mentioned collaborations with qeen.ai and Portmind, they underscore Dubai CommerCity's commitment to digital innovation and e-commerce efficiency. For precise details on these partnerships' strategic objectives and benefits, we recommend consulting official Dubai CommerCity press releases or announcements.
The partnership with qeen.ai focuses on incorporating smart automation and AI-based customer encounter mechanisms into Dubai CommerCity's business environment, allowing Small and Medium Enterprises (SMEs) access to AI agents that optimize operations, tailor strategies for the local market, and augment business performance in the future.
Embracing the AI-powered Sail platform from Portmind, Dubai CommerCity enhances shipping and customs processes by automating data validation, compliance, and thus, expedites customs clearance and improves shipment tracking.
Strategic alliances with technological innovators like qeen.ai, Portmind, and the introduction of the Sail platform, position Dubai CommerCity as a progressive hub for business and innovation related to the future of trade, AI, and artificial intelligence.
As part of Dubai's inclusive long-term financial and economic strategy, these collaborations promote digital innovation, fostering growth and development within the digital trade sector, with the UAE's e-commerce marketline-up for a stellar AED 48.8 billion by 2028.
