Eliminating Risks during Patch Tuesday with the Help of Agent Sara
In the ever-evolving cybersecurity landscape, a new ally has emerged to help organisations navigate the complexities of vulnerability management. Agent Sara, a risk elimination agent, is powered by Agentic AI within Qualys Enterprise TruRiskTM Management (ETM).
Agent Sara is designed to ask, understand, and act. She takes user questions, transforms them into enriched, prioritized insights, and drives the next logical action. This streamlined approach reduces delays and uncertainty, enabling faster risk elimination and actionable remediation plans.
The significance of Agent Sara lies in her ability to tackle the real challenge in vulnerability management - deciding what to fix first and mapping the right patches or identifying vendor-provided fixes when patches are not yet available or can't be deployed due to operational risk.
The Mean Time to Remediation (MTTR) is heavily influenced by the time spent prioritizing vulnerabilities, mapping the right patches, deploying them, or researching appropriate fixes when patches are unreliable or unavailable. Agent Sara's ability to swiftly identify patchable vulnerabilities and provide the relevant patches instantly significantly reduces MTTR, leading to faster remediation cycles.
In the context of Tuesday Patching, a SecOps analyst can ask Agent Sara about Microsoft vulnerabilities disclosed in a specific Patch Tuesday and receive insights about the number of vulnerabilities, the percentage with public exploits, the percentage linked to ransomware, and the TruRisk from these vulnerabilities.
When a patch is not available for a vulnerability, IT teams must invest time in researching and developing custom fixes. However, Agent Sara offers an advantage here. She can provide out-of-the-box permanent fixes for vulnerabilities with no patch available, saving valuable time and resources.
Moreover, instead of manually creating queries for prioritization and action mapping, Agent Sara delivers clarity in seconds. This results in a significant reduction in MTTR and transformed operational practices for remediation teams.
Agent Sara interprets questions, executes relevant Vulnerability Management, Detection & Response (VMDR) and TruRisk Eliminate queries, and delivers contextual, actionable insights. She can prioritize assets owned by specific teams (e.g., HR, Finance, and Business Apps Teams) when providing patch information, ensuring a targeted approach to vulnerability management.
The goal of vulnerability management programs is to achieve risk elimination, typically through a combination of patching and scripting solutions. Agent Sara remedies or mitigates vulnerabilities using multiple risk elimination strategies, with the ultimate goal of reducing risk across the enterprise.
In conclusion, Agent Sara is a valuable asset in the fight against cyber threats. By reducing the time spent on prioritizing, researching, and deploying patches, she enables organisations to respond faster to vulnerabilities, thereby minimising risk and enhancing overall cybersecurity posture.
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