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Adaptive Process Orchestration (APO) is a fresh software market classification that Forrester has recently unveiled. This article discusses the significance of APO in 2025 and beyond.

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Unraveling Events: Detailed Account of Recent Developments
Unraveling Events: Detailed Account of Recent Developments

Adaptive Process Origins

Guide

Adaptive Process Orchestration (APO) has its roots in Business Process Management (BPM) tools, which were initially developed to automate stable, repeatable back-office processes. Today, APO represents the next step in automation, extending it into areas that were once impossible to automate, such as complex case management and real-time decision-making in volatile environments.

The Evolution of Digital Process Automation

Digital transformation has led to the evolution of Digital Process Automation (DPA) to meet greater needs around the complexity of processes, the diversity of endpoints, and the scale needed to meet rising customer expectations. This evolution has seen DPA platforms, like Camunda, providing a platform for process orchestration, connecting people, systems, AI agents, and physical devices in a single, end-to-end business process.

Camunda's Approach to APO

Camunda's approach to APO incorporates dynamic elements into core processes with care, preserving deterministic parts where necessary. This blend of deterministic process logic with dynamic, AI-driven decision-making offers the benefits of an end-to-end process approach, including better customer and employee experiences, greater efficiency and agility, and easier governance and auditability.

APO: More Than Just Traditional Automation

APO is defined as an automation platform that uses AI agents and nondeterministic control flows, in addition to traditional deterministic control flows. This allows business processes to adapt in real time while maintaining governance, compliance, and auditability. Until recently, DPA, Robotic Process Automation (RPA), Integration Platforms as a Service (iPaaS), and Low-Code Application Development (LCAP) tools have all relied on deterministic process automation. APO, however, is designed to meet business goals, perform complex tasks, and make autonomous decisions.

Forrester's Recognition of APO

Forrester has announced a new software market category called adaptive process orchestration (APO). This recognition validates Camunda's role in unlocking the full value of AI, expanding automation into new areas, handling more complex and unpredictable processes, and realizing measurable ROI.

Dynamic and Deterministic Orchestration

APO delivers better customer and employee experiences through dynamic orchestration, which allows AI agents to make context-aware decisions on the fly. Meanwhile, deterministic orchestration provides structure, auditability, and a safety net for core business processes.

APO's Impact on Business

APO is intended to help organizations break through barriers to achieve better customer experiences, operational efficiencies, and a competitive edge. As more businesses embrace this new approach to automation, we can expect to see a transformation in the way processes are managed, decisions are made, and value is delivered.

Current Adoption of APO

While there are no specific companies publicly mentioned that currently use Camunda for adaptive process orchestration combining deterministic process logic with dynamic, AI-driven decisions to adapt processes in real time while maintaining control, compliance, and auditability, the potential benefits are clear. As more businesses look to APO to drive their digital transformation efforts, we can expect to see a growing number of success stories in the coming years.

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