Optimum Introduces Innovative Connectivity, Security, and Device Assistance Services
Livin' Large with Optimum
Brace yourselves, folks! Optimum's just dropped a trio of game-changers, and you're gonna love what they've got in store. Let's dive into these new offerings that'll leave your in-home internet coverage shining brighter than ever, beef up your cybersecurity, and amp up your customer support for your connected devices.
Luciano Ramos, Optimum's Chief Product and Tech Officer, couldn't contain his excitement about this latest rollout. He said, "We're buzzing to introduce these game-changing solutions that cater to the fingers crossed, rapidly evolving needs of both our residential and business clients." Whether it's rolling out a super-fast Whole Home Wi-Fi, improving the cybersecurity game for small and medium-sized businesses, or beefing up the Total Care customer support plan, Optimum's got your back—coverage that'll make you the envy of your neighborhood!
Whole Home Wi-Fi: Non-Stop Coverage, Anywhere!
For just $10 a month, you can upgrade to Optimum's Whole Home Wi-Fi service, a lifesaver for households bursting at the seams with internet-connected devices. This service uses up to three Wi-Fi extenders to ensure that you never suffer from those dreaded dead zones or dropped signals again. If you've got a home full of folks hooked on their mobile devices, smart TVs, gaming consoles, and more, this launch is just the beginning; Optimum's got even more advanced Wi-Fi solutions in the pipeline for later this year.
Cybersecurity Solutions: Shield yourself from digital threats!
Optimum's latest launches sure pack a punch, and this is just the beginning: They've rolled out not one, but two cybersecurity solutions tailored especially for small and medium-sized businesses, given the ever-growing threats they face online.
- Optimum Business Secure Fiber Internet: This solution is free for customers on Optimum Business Fiber Internet. It comes decked out with top-notch cybersecurity protections, including round-the-clock defense against Distributed Denial-of-Service (DDoS) attacks and unbeatable Domain Name System (DNS) Security to guarantee safe browsing and the validity of your websites.
- Optimum Business Secure Internet Plus: For $20 a month, you can take your security to the next level with this cloud-based solution that offers customizable protections. This package includes state-of-the-art web filtering that's customizable, personalized network settings, and an insider's peek into your internet usage patterns, security incidents, and potential vulnerabilities via a handy portal.
These cybersecurity offerings are a crucial part of Optimum's broader strategy to fortify businesses in the face of growing online threats.
Total Care: Support at Your Fingertips
Tired of fiddling with repair issues? Optimum's here to shake things up with its new Total Care support tiers, designed to accommodate the growing range of smart and entertainment technologies in your pad.
- Total Care ($15/month): For $15 a month, you'll get waived truck roll fees, remote tech support to take care of those pesky issues, and access to a priority call queue to ensure your concerns are addressed fast.
- Total Care Plus ($20/month): For an extra $5 a month, you'll get coverage for your entertainment devices like smart TVs and game consoles, accidental damage protection for select portable devices, free repair access at over 700 UBreakiFix locations, and a yearly smart home installation at a discounted rate.
- Total Care Max ($30/month): This top-tier support option offers everything in the Plus package, plus coverage for all connected home devices and two low-cost smart home installations every year.
In a nutshell, Optimum's latest offerings are bucking the trend by emphasizing affordability, speed, and security across its 21-state service area. The company's ambition? To become the "go-to connectivity provider in every community they serve."
- Optimum's Whole Home Wi-Fi service, costing only $10 monthly, offers seamless internet coverage for households with numerous internet-connected devices, eliminating dead zones and dropped signals.
- Recognizing the increased cyber threats faced by small and medium-sized businesses, Optimum has introduced two cybersecurity solutions: Optimum Business Secure Fiber Internet, a free option for Optimum Business Fiber Internet customers with enhanced protections against DDoS attacks and DNS Security; and Optimum Business Secure Internet Plus, a cloud-based solution for $20 monthly that provides personalized network settings, web filtering, and security insights.
- Optimum's Total Care support tiers aim to simplify repair issues, with offerings such as Total Care ($15/month), Total Care Plus ($20/month), and Total Care Max ($30/month), which provide varying levels of technical support, repair assistance, and smart home installation services.
- In line with its broader strategy to fortify businesses and households, Optimum's latest announcements focus on affordability, speed, and security across their 21-state service area, aiming to establish themselves as the "go-to connectivity provider in every community they serve."
