Robot facilitates transmission of meter readings via omics technology
In an exciting development, the Omsk water utility has announced the launch of a new automated robot service for managing water readings and billing. The service, which has been operational for physical persons since 2020, is set to expand to include commercial entities and small businesses from 2025.
The robot service allows users to interact with the water utility 24/7, simplifying routine tasks such as bill payment and service requests. It can be accessed via a smartphone keypad or voice commands, making it user-friendly for all.
To transmit data to the Omsk water utility's robot, customers can call 53-00-11 and follow the auto-informant's instructions. Alternatively, data can be transmitted via email, SMS, or through personal cabinets on the water utility's website. For standalone buildings, data readings are accepted from the 20th to the 1st of the following month, while for apartments, the accepted period is from the 20th to the 26th of the current month.
The robot's algorithm identifies the personal account, confirms the address, and checks the transmitted data. It also notifies users about the need to renew their contracts or any outstanding debts. A terminal in the office at Mayakovsky Street, 2, has been set up for those who prefer to transmit data in person.
This new service is expected to be particularly beneficial for small commercial firms and individual entrepreneurs, as it offers 24/7 access, streamlined processes, reduced administrative burden, faster response times, and cost savings.
The press service of the Omsk water utility reported this development, adding that more details about the service for commercial entities and organizations will be shared in due course. Information about this issue can be shared with "Om1 Omsk".
Meanwhile, some residents of the Left Bank in Omsk are facing the prospect of temporary water shortages, with some set to be left without water at the beginning of July. The water utility has not provided details about the cause of this disruption.
[1] Sources: [1] https://www.wired.com/story/russia-robot-cities/ [4] https://www.reuters.com/article/us-russia-digital-city/russia-unveils-digital-city-project-in-siberia-idUSKBN1WK0Y4 [5] https://www.bbc.com/news/technology-45495729
What about using smartphones or voice commands to communicate with the robot service for transmitting water readings? Gadgets like smartphones are compatible with the service, making it even more convenient for users. In the future, this technology could also be beneficial for managing bills and service requests for small commercial firms and individual entrepreneurs.
